Questions
No, we don’t track your users — and the product is built so we can’t. This is one of the deliberately different things about Terminalwire, so here’s exactly how it works and why.
When someone runs your CLI, their client connects directly to your server. Terminalwire isn’t in the middle of that connection, so we never see the commands they run, the arguments they pass, their input or output, or any of your application’s data. There’s no user account tied to a client, and we make no attempt to link an install to a person.
What we do see is a small amount of metadata, for two honest reasons — licensing and volume:
That’s it. We don’t run ad networks, we don’t sell data, and IP/user-agent are ordinary request metadata, not a profile of a human.
This is also why we price per installed client, not per user (see pricing): because we refuse to track individuals, we count installs. One person on four machines is four clients — we honestly can’t (and won’t) dedupe them into one person, so we don’t pretend to.
If your security or procurement team wants the details, it’s all written plainly in our Privacy Policy, and the server that touches your users’ data is open source and self-hostable.